Charleston plant achieves ISO certification

Enhancing customer focus and success

For ICL Growing Solutions, maintaining a strong customer focus while driving innovation and efficiency is central to our mission. ISO 9001 is the internationally recognized Quality Management Systems (QMS) standard. Achieving ISO certification is pivotal in enhancing how we deliver value to our customers and strengthening our position as an industry leader in quality, reliability, and sustainability.

Strengthening customer confidence

ISO certification signals to our customers that we adhere to the highest standards. This assurance is vital to providing the best value in an increasingly competitive market. For ICL, this means delivering consistent, high-quality products and services, backed by a systematic approach to problem-solving and improvement. Certification demonstrates that we are committed to meeting—and often exceeding—customer expectations.

By aligning our processes with ISO standards, we can provide quantifiable reliability and performance guarantees. This fosters stronger customer relationships and attracts new ones who value operational excellence.

Enhancing operational efficiency for better service

ISO certification involves a thorough evaluation and optimization of our processes. For ICL Growing Solutions, this translates into greater efficiency across our value chain, from production to delivery. Streamlining operations not only reduces waste but also improves response times, ensuring that our customers receive the best possible service.

An occupational health and safety component ensures a safer working environment for employees, which indirectly benefits customers by minimizing disruptions and enhancing productivity.

Driving innovation and continuous improvement

ISO standards are built on principles of continuous improvement and embedding a culture of regular evaluation and enhancement. Empowering teams to identify inefficiencies and innovate solutions coupled with an overarching commitment to improvement ensures that we remain agile and adaptive to changing customer needs and market trends. By establishing clear performance metrics and conducting regular audits, we can monitor progress and align our goals more closely with customer demands. This data-driven approach not only enhances decision-making but also allows us to proactively address issues before they impact our clients.

Supporting sustainability goals

Environmental and social responsibility are increasingly important to customers. ISO certification reinforces ICL’s dedication to sustainable practices, reducing our ecological footprint and helping customers achieve their own sustainability goals through responsible sourcing and supply chain management. Additionally, compliance with ISO standards ensures that we align with global regulations, minimizing risks and reinforcing our reputation as a responsible partner.

A strategic advantage for ICL AND you

For ICL Growing Solutions, ISO certification is more than a mark of compliance—it’s a pathway to becoming a more customer-focused and efficient organization. It strengthens trust, enhances operational excellence, and supports innovation, all while aligning with our core mission to deliver value to our stakeholders. By adopting ISO certification, we position ourselves to better serve our customers and achieve sustainable growth in an ever-evolving marketplace.